Residential and Commercial Water Rates
Effective January 2018
Dear Cross Timbers Water Supply Corporation Member/Customer:
Below is the 2018 water rate schedule as adopted by the Cross Timbers Water Supply Corporation Board of Directors at their November 13, 2017 regular meeting. These rates are based on budgetary requirements for 2018. The Base Service Charge increase is 0.9% and most water usage rates are up 3.1%. Please note that we have eliminated categories over 100,001 gallons. All water used over 100,001 gallons will now be at a single rate. The new rates will be reflected on the bill you receive in February 2018 for January 2018 water usage.
OLD RATES - 2017
$38.25 Base Service Charge
|001 To 30,000||3.25 Per 1,000 Gallons|
|30,001 To 60,000||5.30 Per 1,000 Gallons|
|60,001 To 80,000||14.65 Per 1,000 Gallons|
|80,001 To 100,000||32.50 Per 1,000 Gallons|
|100,001 To 150,000||48.75 Per 1,000 Gallons|
|150,001 To 200,000||65.00 Per 1,000 Gallons|
|200,001 To 300,000||97.50 Per 1,000 Gallons|
|Over 300,001||130.00 Per 1,000 Gallons|
NEW RATES - 2018
$38.60 Base Service Charge
|001 To 30,000||3.35 Per 1,000 Gallons|
|30,001 To 60,000||5.86 Per 1,000 Gallons|
|60,001 To 80,000||15.10 Per 1,000 Gallons|
|80,001 To 100,000||33.50 Per 1,000 Gallons|
|Over 100,001 Gallons||50.25 Per 1,000 Gallons|
Online Payments and billing information are available at the www.crosstimberswater.com web site. We provide payment options using American Express, Discover, Visa, MasterCard, and bank EFT payment options. This gives you ultimate control in managing your payments and tracking your water consumption. If you haven’t registered for online payments, please go online and set up your account. You will need your account number (shown on your bill) and your phone number as registered with CTWSC. Should you have any problems registering, please call the office at (940) 584-0780 and we’ll be glad to assist you and answer any questions. We are now offering Paperless Billing for those of you who wish to use that feature. You can choose to be notified via email or text message when your bill is ready for your review. Payment reminders are also sent to you via email or text. Choose this option in the Online Payments section of this web site. There is no additional cost for either online payment or paperless billing.
Lloyd Hanson, General Manager
Cross Timbers Water Supply Corporation
Returned Check Fee: $25.00
Membership Fee: $150.00
Reconnection Fee: $25.00
Service Trip Fee: $25.00
Meter Testing Fee: (See Forms)
Late Penalty Fee: 5% of Unpaid Balance
TCEQ Regulatory Assessment: ½ of 1% of water charges.
Franchise Fees: Towns of Bartonville, Double Oak, and Copper Canyon: 2% of all water charges.
Highland Village Charge: 4% of all charges and fees collected in Highland Village
New Meter Installation Fees
If you feel that there is a problem with your bill, please contact our office as soon as possible at 940-584-0780. This will ensure that your meter can be re-read promptly.
Other Cross Timbers Water Supply Corporation Services:
* Deferred Payment Agreement (Call office for assistance)
* Catastrophic Water Loss Policy (Call office for assistance)
* Billing Authorization Agreement
* Request for Service Discontinuance
* Membership Transfer